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Cookie Information

BACKGROUND:

This website www.arbo.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

Definitions and Interpretation

“Cookie”means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data”means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our”means Adshead Ratcliffe & Company Limited, a limited company registered in England under company number , whose registered address is Derby Road, Belper, Derbyshire, DE56 1WJ, and whose main trading address is Derby Road, Belper, Derbyshire, DE56 1WJ.

Information About Us

  1. Our Site is owned and operated by Adshead Ratcliffe & Company Limited, a limited company registered in England under company number , whose registered address is Derby Road, Belper, Derbyshire, DE56 1WJ and whose main trading address is Derby Road, Belper, Derbyshire, DE56 1WJ.

  2. Our VAT number is 918207722.

  3. Our Data Protection Officer is Julian Miller, and can be contacted by email at arbo@arbo.co.uk, by telephone on 01773 826661, or by post at Derby Road, Belper, Derbyshire, DE56 1WJ .

How Does Our Site Use Cookies?

  • Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

  • By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for Analytic, Marketing and Security services. For more details, please refer to section 4 below.

  • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

  1. Strictly Necessary Cookies A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

  2. Analytics Cookies It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

  3. Functionality Cookies Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

  4. Targeting Cookies It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

  5. Third Party Cookies Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

  6. Persistent Cookies Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  7. Session Cookies Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

  • Cookies on Our Site are not permanent and will expire as indicated in the table below.

  • For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

  • For more specific details of the Cookies that We use, please refer to the table below.

What Cookies Does Our Site Use?

The following Cookies may be placed on your computer or device:

Cookie Category Duration Description
PHPSESSIDStrictly necessarySessionPreserves user session state across page requests.
viewed_cookie_policyStrictly necessary1 YearThe viewed_cookie_policy cookie is set to “yes” when the Cookie info bar has been viewed and accepted.
  • Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

  • The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

  • The analytics service(s) used by Our Site use(s) the following analytics Cookies:

CookieDescription
_ga, _gat, _gid, _galiThese cookies, managed by Google Analytics, collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. These cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie SubgroupCookiesCookies usedLifespan
www.arbo.co.ukwordpress_test_cookie First PartySession
arbo.co.ukOptanonConsent , OptanonAlertBoxClosed First Party365 Days, 365 Days

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie SubgroupCookiesCookies usedLifespan
co.uk _hjTLDTest First Party Session
arbo.co.uk_hjSessionUser_xxxxxx , _hjIncludedInSessionSample_798411 , _ga , _ga_xxxxxxx , _hjAbsoluteSessionInProgress , _gid , _hjSession_xxxxxx , _hjFirstSeen First Party364 Days, A few seconds, 730 Days, 729 Days, A few seconds, 1 Day, A few seconds, A few seconds

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie SubgroupCookiesCookies usedLifespan
arbo.co.uk_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx First Party A few seconds
youtube.com VISITOR_INFO1_LIVE, YSC, CONSENT Third Party 180 Days, Session, 6156 Days
www.google.com _GRECAPTCHA Third Party 180 Days
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CARLISLE®
Adshead Ratcliffe & Co Ltd., United Kingdom
Derby Road, Belper, Derbyshire, DE56 1WJ
T +44 (0)1773 826661
F +44 (0)1773 821215
E info.arbo@ccm-europe.com

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